dbt999 Terms and Conditions

1. General Terms and Consent

These terms and conditions form a legally binding agreement between the dbt999 platform ("Platform", "we", "us") and the user ("you", "member"). By accessing this website, registering, or using any service, you are considered to have fully agreed to these terms.

If you disagree with any part of these terms, please refrain from using our platform. These terms have been prepared in accordance with the applicable laws and regulations of Bangladesh.

Our Privacy Policy and Responsible Gaming Policy are considered an integral part of these terms.

2. Account Registration and Eligibility

2.1 Age Requirement

To open an account and use any gaming service on the dbt999 platform, you must be at least 21 years old. Use of this platform by minors is strictly prohibited. We reserve the right to verify age at any time.

2.2 One Account Policy

Each person may open only one account. Opening multiple accounts is strictly prohibited and will be treated as fraud. If multiple accounts are detected, all accounts will be closed immediately and any earned bonuses will be forfeited.

2.3 Accuracy of Registration Information

All information provided at the time of registration must be true, accurate, and complete. Providing false information may result in account termination. If any of your details change, you must notify our support team immediately.

• Provide your full name correctly (as per your national identity card)
• Provide a correct mobile number and email address
• Use genuine banking and payment information
• Opening an account using a third party's information is prohibited

3. Account Security and Responsibility

It is your responsibility to keep your account login details (username and password) completely confidential. Do not share your password with anyone.

If you notice any suspicious activity on your account, contact our 24/7 live chat support immediately. dbt999 bears no responsibility for unauthorized access that occurs due to your own negligence.

4. Deposits, Withdrawals and Payment Policy

4.1 Deposits

The minimum deposit amount on the dbt999 platform is ৳300. We accept the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

All deposits must be made from an account registered in your name. Deposits through a third party are not accepted and may result in account suspension.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal requests generally take 10 to 45 minutes to process. Identity verification must be completed before making a withdrawal.

4.3 Payment Verification

For large withdrawal amounts, additional identity verification (KYC) may be required. This process is conducted in compliance with anti-money laundering laws.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

dbt999 offers new members a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example, a deposit of ৳1,000 will receive a ৳1,200 bonus, bringing the total balance to ৳2,200.

5.2 Wagering Requirements

A 10x wagering requirement applies to all bonuses. This means the bonus amount must be wagered 10 times before a withdrawal can be made. No withdrawal from a bonus is possible until wagering is complete.

5.3 General Bonus Terms

• Each bonus offer has a specific validity period — if not used within the set time, the bonus will be cancelled.
• The welcome bonus can be claimed only once per member.
• Multiple bonuses cannot be used at the same time, unless clearly stated in the offer.
• Any attempt to earn bonuses through fraudulent activity will result in the bonus being forfeited.
• dbt999 reserves the right to modify, suspend, or cancel any bonus offer at any time.

6. Gaming Rules and Fair Play

dbt999 is committed to ensuring a fair and transparent gaming environment. All games on our platform are unbiased and operated using Random Number Generator (RNG) technology.

6.1 Rules of Play

• Each game has specific rules that should be read before the game begins.
• A game result may be voided due to a technical error — in such cases, the bet will be refunded.
• If a connection is lost due to network issues, the game result will be saved on the server.
• In live dealer games, the dealer's decision is final, except in the case of a technical error.

6.2 Betting Limits

Minimum and maximum betting limits are set for each game. dbt999 reserves the right to set or adjust betting limits for any member, particularly under the responsible gaming policy.

7. Prohibited Activities and Anti-Fraud Policy

The following activities are strictly prohibited and will result in immediate account termination:

• Opening or using multiple accounts
• Manipulating or exploiting the system to earn bonuses
• Using the platform for money laundering purposes
• Using automated software, bots, or scripts
• Colluding or conspiring with other members during play
• Intentionally exploiting any vulnerability or bug in the platform
• Using a false identity or a third party's information
• Attempting hacking, phishing, or any other form of cyberattack

8. Intellectual Property and Content

All content on the dbt999 platform — logos, designs, text, software, graphics, and other elements — is the intellectual property of dbt999 or the relevant licensor. Using, reproducing, or distributing this content for any purpose without prior written permission is prohibited.

Content from game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others) is owned by those respective companies and is used under their licenses.

9. Limitation of Liability

dbt999 accepts no liability in the following cases:

• Loss caused by internet disconnection or technical failure
• Failure of third-party software or services
• Force majeure events (natural disasters, government restrictions, etc.)
• Loss arising from unauthorized use of your account information due to your own negligence
• Any financial loss arising from gaming

The platform is provided on an "as-is" basis. We strive to ensure the best possible service, but cannot guarantee uninterrupted service.

10. Account Suspension or Termination

10.1 Rights of dbt999

dbt999 reserves the right to suspend or permanently terminate any account at any time for the following reasons:

• Violation of these terms
• Fraudulent activity
• Failure to complete the verification process
• Account inactive for an extended period (more than 12 months)
• Suspected violation of laws or regulations

10.2 Member Rights

You may request to close your account at any time. Before the account is closed, you will be given the opportunity to withdraw any remaining balance, provided no terms have been violated.

11. Responsible Gaming

dbt999 places the highest importance on responsible gaming. Gaming should be a form of entertainment — not a way to solve financial problems.

We provide the following tools for our members:

• Option to set a personal deposit limit
• Self-exclusion option — temporarily closing the account for a set period
• Setting a time limit for gaming sessions
• Option to set a loss limit

If you feel that gaming is having a negative impact on your life, please contact our 24/7 live chat support or visit our Responsible Gaming page. This platform is intended for users aged 21 and above only.

12. Dispute Resolution

In the event of any dispute or complaint, please first contact our customer service team. We will review each complaint with fairness and transparency.

Dispute resolution process:

1. Submit your complaint via live chat or email.
2. Our support team will provide an initial response within 48 hours.
3. Complex matters will be escalated to our senior team.
4. A final decision will be communicated within 7 business days.

If you disagree with a decision made by dbt999, you have the right to appeal to the relevant authority.

13. Right to Amend Terms

dbt999 reserves the right to modify, add to, or cancel these terms and conditions at any time. In the case of significant changes, we will notify members in advance.

If you continue to use the platform after updated terms have been published, you will be considered to have agreed to the new terms. Therefore, it is recommended that you visit this page regularly.

14. Contact & Support

If you have any questions or uncertainties about these terms and conditions, please contact us:

• Live Chat: 24 hours a day, 7 days a week — direct support in Bengali
• Email: [email protected]

Our customer service team is ready to assist you entirely in Bengali. We will endeavour to respond to all your questions accurately and on time.